Need help with a product, order, or delivery? Contact us through Instagram or email, and we'll get back to you as soon as possible.
For product questions, order support, delivery enquiries, and return or exchange requests, send us a direct message on Instagram.
For detailed enquiries, collaborations, or business-related requests, contact us by email.
Order support
When contacting us about an existing order, please include your full name, phone number, and order number.
For a faulty, incorrect, or materially different product, also include clear photos of the complete product and the issue. Requests must be submitted within 72 hours of receiving the order.
Read our Delivery & Returns Policy
Response time
We usually respond within one business day. Replies may take slightly longer during weekends, public holidays, launches, or periods of high order volume.